At Velara Capital, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data of our clients, partners, and website visitors.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, and identification documents.
- Financial Information: Bank account details, transaction history, and payment information.
- Technical Data: IP address, browser type, operating system, and other details collected through cookies and similar technologies.
- Communications: Any correspondence or interactions you have with us, including email and phone conversations.
2. How We Use Your Information
We use your information to:
- Process transactions and provide financial services.
- Verify your identity to comply with legal and regulatory requirements.
- Improve and personalize your experience on our platform.
- Communicate updates, market insights, and promotional offers.
- Protect against fraud, unauthorized access, and other security threats.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors that assist us with payment processing, IT support, and marketing.
- Regulatory Authorities: To comply with legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) requirements.
- Legal Entities: If required by law, court orders, or to enforce our terms of service.
4. Data Security
We implement robust security measures to protect your data, including:
- Encryption of sensitive information during transmission.
- Secure servers with restricted access.
- Regular audits and monitoring for potential security vulnerabilities.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correct: Update or correct inaccuracies in your data.
- Delete: Request the deletion of your data, subject to regulatory obligations.
- Opt-Out: Unsubscribe from promotional emails and marketing communications.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain features on our website.
7. International Data Transfers
Your data may be transferred and processed in jurisdictions outside your country of residence. We ensure these transfers comply with applicable data protection laws.
8. Updates to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The updated version will be posted on our website with the effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@velaracapital.com